Importance of Grievance Handling Machinery
Importance of Grievance handling machinery in the modern organisation."
Causes of Grievances:
1. Economic: Employees may demand for individual wage adjustments.
2. Work environment: It may be undesirable or 2. Unsatisfactory conditions of work.
3. Supervision.
4. Organizational changes.
5. Employee relations.
A grievance process is designed to give employees and employers a fair and objective system to raise and review serious issues and complaints without biasness.
Features of a Good Grievance Handling Procedure :
1. Fairness: The attitude of supervisors is important here.
2. Provisions should be clear and transparent. 3. Adequate publicity.
4. Pre defined procedural steps.
Promptness:
The Benefits of a Grievance Handling Procedure:
It prevents minor disagreements developing into more serious disputes . It helps to build an Organisational climate based on openness and trust.
How to avoid grievances
1. Communicate the need for staff to take on additional responsibilities and for tightening up of existing policies.
2. Introduce a culture where over-performance is recognised by line managers.
3. Ensure line managers are trained to identity grievances.
Resolving grievance sat the initial stage saves the Organisation from stress,losses and image of the organisation.
Employee Grievances Handling Procedure :
Acknowledge Dissatisfaction,
Define the Problem,
Identify and Collect the Facts,
Timely Action and a Few Others
Acknowledge Dissatisfaction:
Carry out Analyse and Decide:
Timely Action:
Taking Decision.
Employees grievances should be nipped at bud.If not done would lead to employee's dissatisfaction and inturn it would adversely affect the Organisation productivity and Revenue generation.
Seema Priyadarshini sahay
05-Oct-2021 05:41 PM
Nice
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Shalini Sharma
01-Oct-2021 12:23 PM
Nice
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29-Sep-2021 08:16 AM
Interesting.....
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